After all the hard work we have been doing working on our key metrics, I am finally getting a break in September. Fred has asked if I would like to attend the NE Shingo Prize Conference in Worcester, MA September 25-26, 2012.
James Womack is one of the keynote speakers. And, I get to hear Mark Nash from Pelco Products, Inc. and Pinnacle Partners discuss his journey at Pelco as they realized that they needed a better way to measure success. Mark has co-authored 3 books on continuous improvement, including The Right Measures (the story of my company).
Please join me in Worcester. For more information see http://www.neshingoprize.org/conference/the-annual-northeast-shingo-prize-conference